POLICIES | CraftwoodSpecialties

Processing time

Most items are shipped within 1-2 weeks depending on availability and current order activity.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Secure options

Etsy keeps your payment information secure. Etsy shops never receive your credit card information. Accepts Etsy Gift Cards and Etsy Credits

Anything custom made cannot be returned; only standard made items can be returned.

All returns will only be made at my discretion, even though custom items are not returnable please contact me to discuss.

I don't accept exchanges

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged:

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom or personalized orders Digital downloads

Conditions of Return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.